Project

The Business of Peloton

Company
  • Peloton Interactive
Date
  • Feb 2024
Development tools
  • Vyond
  • Articulate Rise
  • Adobe Premiere Pro
  • Wellsaid Labs
  • ChatGPT 4

The mission

The inspiration behind this project came from the need to improve the New Team Member Live Experience (NTMLX) and onboarding of new team members. The initial presentation overwhelmed attendees with a full day of team presentations, leading to cognitive overload. To enhance this experience, I proposed an exciting strategic shift towards storytelling using Vyond, which promises to make learning more engaging and efficient.

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Building the concept

By developing an eLearning module that provides a high-level introduction to each of Peloton’s business units, framed within the engaging customer journey of a character named Sofia, I aimed to reassure new team members that they can easily understand the crucial roles different teams play in Peloton’s success. The story was broken down by team, thereby directly tying the story to each team’s involvement in the customer’s journey, and making the content more digestible and relevant throughout the lesson. This approach enriches the learning experience and streamlines the live event content, making the onboarding process more efficient and engaging.

Impressive result

The course was developed using Articulate Rise, ensuring an interactive and user-friendly learning experience. For the animations, I leveraged Vyond, bringing Sofia’s story to life with dynamic visuals. The voiceover, crucial for setting the right tone and enhancing learner engagement, was created using WellSaid Labs, ensuring clarity and professional audio quality. Finally, all video and audio elements were seamlessly blended and refined using Adobe Premiere Pro.

The innovative storytelling approach I introduced has been met with enthusiastic support from management and has received overwhelmingly positive feedback from colleagues and other team members. This method not only revitalized our onboarding process but also fostered a deeper connection and understanding of Peloton’s mission and team dynamics, highlighting our workplace’s impactful and collaborative spirit.

Keep raising the bar

Nick Umana ©2024. All rights reserved.
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